Contact Us

Use the form on the right to contact January Scent.

144 Moody Street
Waltham, MA 02453
USA

Terms & Conditions

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General: All content on this site is copyright 2016 January Scent project and may not be reproduced without the express written consent of January Scent Project (heretofore known as JSP).

Orders may need to be cancelled at any time due to: insufficient stock, inability to authorize a credit card, or suspicion of a fraudulent intent. If your credit card has already been charged and your order is canceled, JSP shall issue a credit to your credit card account in the equal amount of the original purchase.

If an item purchased from JSP has been damaged during shipping, contact JSP as soon as possible so that we may sort out the problem and issue you a new item.

Returns: JSP cannot accept returns for items that have been used, but will accept returns for unused items. In the unlikely event that an item has been damaged in shipping, please contact JSP as soon as possible. All original packaging must accompany your returned item for your credit. Returns must be made within two weeks from your receipt of product.  Send your returned product to:

John Biebel / River Street Artists

144 Moody Street, Bldg 4, 3rd Floor

Waltham, MA 02453 US.

Payment: All major credit cards and PayPal are accepted forms of payment.

Shipping: We ship domestically and internationally with USPS, and charge a flat rate. Please see item specifications for pricing and availability.

Privacy Policy: JSP will never sell, rent, or share your personal information with anyone. Information submitted to us is only available to JSP in order to fulfill an order, confirm an order, and occasionally send product updates.